Reviews & Testimonials
Read What Your Neighbors Have to Say About Our Services!
At Harrell King, we take customer satisfaction seriously. For more than 30 years, we have provided professional HVAC service to our neighbors in the Southwest Georgia area, including Thomasville and surrounding cities. Delivering incomparable service that’s rare in our industry, our family-owned company is honest, fair and client-focused.
But don’t take it from us! Take a look at what some of your neighbors in Thomasville, Bainbridge, and surrounding areas in Georgia are saying about Harrell King’s heating, cooling, and indoor air quality services.
If you have any questions—or if you’re ready to schedule HVAC service with our team of skilled technicians—contact us online or give us a call at 229-243-8040 now. We look forward to hearing from you and hopefully making you a customer for life!
“I would like to take this opportunity to tell you how satisfied we are with the heating and cooling unit that we purchased from your company. I had heard your advertisement on the 106.3 radio station Bible Trivia show, and you were highly recommended by our neighbor. Your salesman was super nice and did not pressure us at all, and the two men who came to install the unit could not have been nicer or more efficient. It was an extremely hot day, but they worked like Trojans to get the job done. Not only were they nice and efficient, but also they appeared to have a vast knowledge of what they were doing. Thank you again for a job well done!”
“Chris was prompt and polite during our weekend service call. He returned our call and set a time for arrival, and was very polite while working in our home. We were very pleased with his manner and work. You have our business in the future, and we will certainly recommend you to our friends.”
"Thanks for your prompt and courteous service on this installation. The service men did a great job; neat and clean when they left. Each day we never knew they were there. It’s a pleasure doing business with you all. Thanks for the mug & t-shirt!"
"I just wanted to drop a line to you guys. The new units on our house are working great! The guys were SUPER professionals and did an outstanding job! I know it was not an easy job and having to move things around made it that much worse, but the guys were outstanding and hard working to make us very happy. You guys definitely live up to your reputation! Thanks, John, Michael, Lance, & everyone involved…Cheers!"
"Pregnant and on bed rest for pre-term contractions, freshly home from a hospitalization and the air conditioner breaks last night… THANK you Harrell King for coming to my rescue at 10pm! We all slept well thanks to you!"
"I’m sure that you hear this all the time, but nonetheless I felt compelled to inform you in writing how pleased Maxine and I are with the entire transaction from start to finish. John, Mike, and Mike were professional in their work, but more importantly, gracefully tolerated our many uniformed questions while performing their duties. You are most fortunate to have technicians like these, who are a credit to your company. I think Maxine is particularly pleased with her annual maintenance plan. It relieves a lot of her concerns regarding future use of this equipment. Thanks again for everything!"
"Your guys did a great job installing my new A/C Tuesday. I know it wasn’t an easy install, but they got it done. Kudos to them!!"
"To the staff and workers who assisted us with our heat pump purchase and installation: I would like to commend you on a job well done. Your attitude and work ethics were outstanding! I was very pleased with your work and manners. We encourage you to continue your good actions in the years to come."
"I want to thank you for the outstanding customer service you personally provided to my family during the recent demise of our thirty year old heat pump. Your prompt action to procure another unit and have it installed ASAP was greatly appreciated. I was particularly pleased with your concern for my family’s welfare during these 95 degree days. When I returned home from teaching at the college about dark, there were you and your wife installing two brand new window units as loaners to get us through the heat until the new central unit was up and running. How many company presidents would do that? All companies profess to outstanding customer service, but your company practices what they preach. Thanks again for a job well done!!!"
"I would like to thank you for the quick and responsive service you and your people provided when my unit went down. I have called you over the years for mostly small repairs and have always received a response within the hour. When I purchased the new Amana unit from you in 2009, you told me that I had a 10-year warranty, and you have stood behind it. After three calls for repairs over this time period, you did not hesitate to replace the entire system when I asked you to…three years later! You gave me a quick and courteous change-out service. Your men have always been courteous and very professional in my house and yard as they worked. I probably have used three or four technicians from your company, and they all have been very proficient over the years. This kind of service is what keeps customers like myself continuously doing business with you. Again, I thank you for the dedication you and your team provide to our community."
"On Saturday the A/C unit at our lake house, located in Donalsonville, quit working. I checked the outside breaker box and found that the breaker had failed and was smoking. I shut the unit down and called a repair service recommended by my neighbor. When I had not received a call by Sunday morning, I checked the Yellow Pages and decided to take a chance on your company based on your Yellow Pages Ad. Mr. Stacy Clements was the technician on call and arrived at our house at about 2pm. Within a few minutes I realized that Mr. Clements was a very competent technician and imparted to me a feeling of assurance that I was being serviced by a very professional company. Mr. Clements located the source of the problem, repaired it, thoroughly checked the operation of the unit and declared it repaired. I was so impressed by your company and the quality of work performed by your technician that I immediately signed up for your annual maintenance program. My wife and I are currently part-time residents of Seminole County. We hope to move here permanently when we retire in approximately 16 months. I am greatly relieved to find that we can count on your company to take care of our A/C needs. I want to thank you for such great service, and to inform you that Mr. Clements is an outstanding representative of your company. He is the epitome of a calm, competent, careful technician."
"This letter is to express appreciation for the fine service you and your company have given me and my family recently. As your records will show, about three years ago we bought and had installed a new heating and cooling system from you. Last year the core of the unit leaked and was replaced under warranty. Again this summer we had problems with a loss of coolant. Once more the complete air handler was replaced. I don’t know what parts may have been under warranty, but this is what I do know. You could have legally charged me something, but you didn’t. Thank you so much! Your slogan is not just a saying: “How can I make you smile?” May I commend your service team, also? They are always so prompt, dependable and clean. Truly an asset to your business. My family never forgets when someone does us a good deed. Therefore, when someone I know needs a heating or cooling service, we will simply say, 'Ring the King!'"